Order Terms and Conditions

Orders are charged at checkout.

For new orders, estimated delivery is November 2026. If an order cannot be delivered by November 30, 2026, Seattle Transit Live will contact the customer with a revised date and the option to continue waiting or cancel for a full refund.

The $199 base board includes the Seattle Transit Live map, a 1 m USB-C cable, and U.S. ground shipping. A power adapter is not included. Prices are in USD; applicable tax is added at checkout.

The custom birch plywood shelf stand (+$20) and wall mount (+$40) are optional accessories. You may choose either, both, or neither. With both accessories the subtotal is $259 before tax. Your checkout and receipt list the accessories you selected.

Earlier $219 package orders still include the custom birch plywood shelf stand, 1 m USB-C cable, and U.S. ground shipping. Their original delivery and refund commitments remain unchanged. These new accessory choices do not change an existing order.

Seattle Transit Live is designed for indoor use only and requires USB-C power from a standard 5V USB charger. A 2A or higher charger is recommended.

To request support or ask about an order, contact michael@seattletransitlive.com.

If your board arrives damaged or defective, contact Seattle Transit Live within 14 days of delivery and Seattle Transit Live will arrange a replacement or refund.

The board is open-source hardware and is designed to be hackable. Customers may modify it, but hardware modifications, soldering, or custom firmware may limit Seattle Transit Live's ability to support it.

Seattle Transit Live connects to a web service operated by Seattle Transit Live to keep the board updated with current ferry and train activity. Seattle Transit Live plans to maintain this service for the foreseeable future.

Live updates depend on public data from transit agencies and on Seattle Transit Live's ability to continue operating the service. If those data sources change, become unavailable, or the service is interrupted, live updates may pause or stop.

The board is designed to keep working even without live data. Its built-in schedule mode will continue to display scheduled transit movement for the life of the board.